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Microsoft's New Commerce Experience (NCE) Explained

At Innovia, we believe in keeping you up to date with the latest news affecting the Microsoft ecosystem. Today we are sharing some important information about the new Cloud Solution Provider (CSP) subscription purchasing platform called the New Commerce Experience (NCE).

What This Means For You

With this new platform, Microsoft will be adding some new rules for how users can add and remove licenses to a subscription. This updated process goes into effect on March 1, 2022, and the details you need to know are outlined below:

  1. There will now be three subscriptions lengths: Monthly, Annual, and Tri-Annual (same pricing as annual but locked in for three years).

  2. Users who opt for the convenience of a monthly subscription will incur a 20% upcharge from the annual subscription price. This applies to all Microsoft CSP licensing, including BC and Microsoft 365.

  3. Users will still be able to add licenses during the term of a subscription but will no longer be able to reduce the number of licenses during the term of a subscription.

  4. Full payment for the cost of the licenses for the term of the subscription will be required in advance and is non-refundable.


If you have any questions about the New Commerce Experience, please reach out to your Innovia Customer Engagement Specialist.

Click here to view more Microsoft information related to the New Commerce Experience in the Cloud Solution Provider (CSP) program.

Contact an Innovia Customer Success Manager

Jeffrey Pergolski

Jeffrey Pergolski

Jeff has worked with clients large and small to help them make the most of their Microsoft licensing solutions. Jeff is a technology enthusiast, which has led him to be an early adopter of both hardware and software solutions. Jeff is also the co-host of the Innovia Conversation, where he and Steve share Business Central/NAV tips, interviews, and more. He graduated from the University of Wisconsin-Madison with a B.S. in Mathematics and Computer Science.

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