Technical Issues? Request Dynamics 365 Business Central / NAV Support
Do you need support for Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV or Navision? There are two easy ways to initiate a technical Business Central support request with Innovia Consulting:
- Email: Sending your ticket to support@innovia.com is the preferred method to submit non-emergency support requests. Sending your ticket via email activates our automated tracking system. This system is monitored during working hours, and as a request is received, it is assigned to the support person best able to help you. We typically respond to requests within an hour.
Want to track an existing ticket?
- Phone: Our support phone number is 855-856-8764, and response is generally immediate, with a live receptionist 24/7. Please use our phone line for the quickest response to emergency support requests. After hours, if you wish to speak with any Business Central support person, the operator will patch you directly through to their cell phone.
You can also visit our Support FAQs page for information related to response time, technical support billing, report creation, and troubleshooting.
Not an Innovia Customer Yet?
No Problem. We'd love to have a conversation about how Innovia's fast, responsive team of Microsoft Dynamics 365 Business Central, NAV, and Navision support experts can help you address any issue you are facing. Give us a call any time at 800-834-7700 or submit a Contact Us form today to get started.
We’ve specialized in Dynamics 365 Business Central and NAV (and Navision) since 1999 and are a leading Microsoft partner. Our team of consultants, developers, and ERP specialists has the business acumen, industry knowledge, and technical expertise needed to meet any BC/NAV challenge. In other words, we have your back to provide:
- Ongoing support for your technical infrastructure and/or Microsoft Dynamics solution
- Assistance with the selection and implementation of new accounting/ERP software and ISV solutions
- Report, form, and page customizations
- Support for occasional IT issues or projects
