Upgrade your Phone System with Microsoft Teams


Are you tired of your phone system and looking for options? Do you enjoy Microsoft Teams and wish your phone system was as robust as your collaboration software? Well now it can be with the Microsoft Teams Phone with Calling Plan SKU.

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So what is the Teams Calling Plan?

Microsoft Teams Calling Plans are a cloud-based offering that enables small and medium sized businesses (SMBs) to replace their traditional phone system. These plans extend the functionality of Microsoft Teams and enable users to make, receive, and transfer calls to and from the public switched telephone network (PSTN), which is what most of us simply refer to as traditional phone service.

Like standard phone systems, A Teams Calling Plan gives you the ability to set up toll numbers, toll-free numbers, and automated phone menu systems. You can even setup phone numbers for each of your employees.

Because it works with Microsoft Teams, you can turn any computer, phone, or tablet into a phone that uses your Team's number.  You can respond to calls anytime and anywhere you have access to a device, which is critical for remote workers and field personnel. You can even keep your existing phone numbers by porting them over to the new plan. Your customers and prospects will only notice the change in your enhanced availability.

If you are unfamiliar with Teams, we encourage you to review our product page by clicking the link below.

Learn More About Microsoft Teams


How to get a Teams Calling Plan

To get a Microsoft Team's Calling Plan, your organization needs to have 300 or fewer employees. In addition, you need to have one of the following Microsoft 365 subscriptions:

Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium
Microsoft 365 F1 MIcrosoft 365 F3 Office 365 F3
Microsoft and Office 365 Enterprise E1 or E3 Microsoft 365 and Office 365 Education A1 or A3 Microsoft 365 and Office 365 Government G1 or G3
Microsoft 365 Nonprofit Business Basic Microsoft 365 Nonprofit Business Standard Microsoft 365 and Office 365 Nonprofit E1 or E3

Is your M365 subscription different than the ones listed above? We get it, Microsoft has many SKUs and it can be challenging to manage the nuances of your plan. Thankfully, as one of your cloud solution providers, Innovia Consulting can check your licensing to see if your Microsoft 365 subscription is compatible with a Teams Calling Plan. Our experts in licensing would love to help you see if your plan is Team's Calling Plan compatible.  

Follow the link below to establish your relationship, if you haven't already.

Make Innovia your Microsoft 365 Partner

Team's Calling Plan Pricing and Functionality

Your choice of Microsoft 365 plan will be the biggest influence on your total cost. Once you have it in place, the price to add a Calling Plan is highly competitive.

A Calling Plan is a $18/user/month bundle ($15 under NCE pricing) and includes:

  • Phone System - With standard features such as voicemail, caller ID, call menus, shared phone lines, and emergency calling (You can see the full list here)
  • 3000 Minutes of Domestic Calling

An International Calling add-on with 600 minutes/month can be added for an additional $12 per user.


Is It Time to Upgrade Your Phone System?

If you are ready to have a conversation about a Team's Calling Plan, reach out to your Innovia Customer Success Manager or fill out the form below.