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Mapping the Cookie Crumbs: A Hands-On Approach to Process Mapping

June 18, 2024 | 12 pm CT / 1 pm ET

Get ready for a deliciously educational experience! Join our webinar to discover the art of process mapping through the delightful process of making chocolate chip cookies.  Perfect for professionals and enthusiasts alike, this webinar blends fun and functionality, ensuring you leave with actionable insights and a sweet taste of success. 

CPE/CAE Credit available

Register Now

Get your hands sticky (and your mind sharp) as we map out the journey of making chocolate chip cookies. Learn practical techniques for process mapping while indulging in some tasty examples. Roll up your sleeves and dive into practical techniques that will sharpen your skills and streamline your workflows.

Learning Objectives:

  • Understand the basics of process mapping and its importance in improving business operations. 
  • Learn how to create a process map, including identifying key steps, inputs, and outputs. 
  • Understanding the value of a cross-functional team when creating a process map.
  • Identifying common challenges in process mapping and how to overcome them.
  • Learn how to analyze a process map to identify areas for improvement and optimization.

Register now and embark on a flavorful journey of learning and indulgence!

About the Presenter

Gary Harpenau

Gary Harpenau

Gary Harpenau is the COO of Innovia Consulting. With previous experience as an Innovia Customer Success Manager and drawing on his extensive manufacturing leadership experience, he helps our project teams make great ERP decisions and utilize their Business Central/NAV systems to their fullest potential.