Poor processes create negative customer experiences, especially when billing-related.
Your business is likely minimizing the challenges and frustrations experienced by employees, prospects, and customers when it comes to exempt sales. Yet, managing exemption certificates right is managing customers well.
- Join us with our partner Avalara on this webinar to learn:
- How B2B businesses may be affected by the Wayfair ruling
- Challenges for sales tax exempt customers
- Challenges for your employees relating to exempt customers
- Why a flawless experience matters
- What Avalara CertCapture can do
- How to identify if your business needs help