Put AI to Work in Business Central
Meet Bifrost—The AI Bridge for Microsoft Dynamics 365 Business Central
What if your team could simply ask AI to find information, build a report, create a sales order, post an invoice, or complete an approved Business Central process?
Bifrost connects Microsoft Dynamics 365 Business Central with the AI tools your organization already uses—including ChatGPT, Claude, Microsoft Copilot, and other compatible AI platforms.
Instead of AI simply answering questions about your business, Bifrost gives it a secure bridge to your Business Central data, processes, and business logic.
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Go From Asking Questions to Taking Action
AI is changing the way we find information. Bifrost takes the next step by connecting AI directly with Business Central. Your team can use natural language to interact with ERP data and approved processes without navigating through multiple screens, building complicated reports, or manually completing repetitive steps.
Ask.Get answers using information directly from your Business Central environment. |
Analyze.Explore your data, uncover trends, and generate reports and dashboards through natural-language requests. |
Act.Allow AI to carry out approved Business Central actions and workflows—not simply tell you how to do them. |
Automate.Build toward AI-powered processes and agents capable of handling repetitive work across your ERP environment. |
What Can You Do With Bifrost?
Get Answers From Your Business Central Data
Ask questions using everyday language and receive answers based on information within your Business Central environment.
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“Which customers have invoices more than 60 days overdue?”
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“Show me our highest-selling products this quarter.”
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Which purchase orders are still waiting to be received?”
No complicated searches. No digging through screens. Just ask.
Take Real Business Central Actions
Bifrost goes beyond read-only AI access. Depending on your organization's configuration, permissions, and approved processes, AI can perform Business Central actions such as:
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Creating or releasing sales orders
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Posting invoices
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Running credit checks
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Posting journals
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Reconciling transactions
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Working with Business Central records and processes
AI becomes another way to interact with Business Central—not another disconnected application.
Build Reports Without Starting a Development Project
Need a new report or dashboard? Describe what you want to see. Bifrost can help users build and adjust reports and dashboards through natural-language instructions, reducing the need to start from scratch every time the business needs a different view of its data.
Ask for it. Refine it. Use it.
AI Access Without Giving Up Control
Existing Business Central Permissions
AI works within your established Business Central access and security rules.
Auditing & Visibility
Administrators maintain visibility into AI activity and transactions.
Controlled Actions
Organizations determine what information and processes AI should be able to access.
Business Central Remains the System of Record
Your records, data, processes, and results remain within your Business Central environment. More AI capability doesn't have to mean less control.
Use the AI Platform That Works for Your Organization
Your AI strategy shouldn't have to depend on one interface.
Bifrost can connect Business Central with:
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Microsoft Copilot
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ChatGPT
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Claude
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MCP-Compatible AI Applications & Agents
This gives your organization the flexibility to bring Business Central into the AI environment that makes the most sense for your users and your broader technology strategy.
What Could Agentic AI Mean for Your Business?
Finance
Identify overdue receivables, investigate transactions, assist with reconciliations, and support routine financial processes.
Sales
Review customer information, check credit, prepare sales orders, and surface opportunities requiring attention.
Operations
Monitor orders, inventory, purchasing, and other ERP activity while helping users identify exceptions faster.
Reporting
Turn Business Central data into useful reports and dashboards without relying on a developer for every request.
Management
Ask questions about performance and receive information directly from the system your organization uses to run the business. The possibilities extend across departments because the AI isn't operating from a separate copy of your information—it is interacting with Business Central.
How Bifrost Works
1 | Ask Your AI
A user or AI agent makes a request through an AI platform such as ChatGPT, Claude, or Microsoft Copilot.
“Show me all overdue invoices over $25,000.”
2 | Bifrost Connects the Request to Business Central
Bifrost interprets the request, applies the appropriate access and governance rules, and communicates with Business Central.
3 | Business Central Provides the Data or Executes the Approved Action
The requested information or result is returned through the AI experience while Business Central remains your core ERP and system of record. Your AI. Your Business Central. One secure bridge between them.
Why Work With Innovia
Business Central Expertise Meets the Next Generation of AI
AI technology is moving quickly—but implementing AI shouldn't start with technology for technology's sake. It should start with your business.
Innovia helps organizations understand where AI can deliver meaningful value inside Business Central, identify the processes worth improving, and determine the right approach for securely introducing AI into everyday operations. We can help you explore:
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AI readiness for your Business Central environment
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High-value AI and automation opportunities
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Bifrost configuration and implementation
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Security and governance requirements
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Business process and workflow design
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AI agent opportunities
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Reporting and analytics use cases
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Ongoing Business Central and AI strategy
The goal isn't simply to add AI to your ERP. It's to find practical ways AI can help your people get more from Business Central.
Ready to See What Happens When AI Can Actually Work With Business Central?
Move beyond AI that simply answers questions. Discover how Bifrost can help your organization connect the AI tools you already use with the data, workflows, and business processes inside Microsoft Dynamics 365 Business Central.
