Each time Innovia works with a customer on an upgrade, re-implementation, or new installation, we start by reviewing their business processes. In many cases, the customer thinks they understand how they operate internally but frequently when the discussion starts, they find their knowledge lacking. It is not uncommon to hear “We don’t really do it that way, do we?” or “I’m not sure." In response to this issue, Innovia developed a methodology and offering to help customers define these internal processes.

Innovia can provide a Value Stream Mapping exercise to customers. This offering involves onsite or virtual meetings with select members of the customer's team. During these meetings, we analyze an internal process together and create two maps: the Current State and Future State maps.

• The Current State map illustrates how the process works today.
• The Future State map demonstrates how the customer would like the process to work in the future.

Both maps are presented in a flowchart diagram. Often, the savings realized by identifying inefficiencies from this exercise are significant.

To see how Value Stream Mapping works, feel free to watch this presentation from one of our Customer Conferences explaining the process. Innovia has also presented this topic at Community Summit and several other conferences. The interest is always strong.

Customers don’t have to wait for an upgrade to take advantage of this offering. Anytime a process needs to be reviewed and revised is a good time to complete a Value Stream Mapping exercise.  Contact your Customer Engagement representative at Innovia to find out more about this offering.

Best Regards,

Alan Wyne, CEO