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Innovia Newsletter, August, 2017

Hi Sir or Madam,

All too often we agonize over making decisions.  Almost so much terror is caused by the “act of making the decision” that it inspired Dale Carnegie, in 1936, in his famous book How to Win Friends and Influence People, to help address the basic elements of problem solving, which is “gathering the facts.”

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ERP systems, like Microsoft Dynamics NAV, gather data.  (Navision, Attain for some of you real oldies in the industry!) The gathering of transactions that revolve around inbound orders, tracking inventory, shipping product, recording time, processing payroll… this data is housed in a repository to help us make business decisions.  But do we use that data?  How often have you known that you need to hire another position, or even need to make a change to your company’s direction?

I would encourage you to take time to look at your data.  Use tools like NAV, Power BI, Microsoft SQL Server Reporting Services, Excel Pivot Tables, or Azure Stream Analytics.

What inspires the Innovia 'Team Awesome' to help solve your business problems?  We are passionate about using the data within NAV to help you make decisions.  The next time you speak with one of our staff, take notice of how we typically start with a few questions to assess the history of a problem. Questions such as: How long has the situation existed? Has it happened before?

It’s refreshing to decide.  The military teaches that if a soldier in the field has 70% of the facts that he will make an effective decision immediately.  How often do we support our team’s decisions?  Do we create a culture of decision, or a crippling culture of CYA?  If a less desirable decision is made, isn’t it better to forgive a decision and praise for the act of at least moving in a direction?  You can always turn around! How often has your GPS required that you start driving before it can tell you the correct direction to drive?  Left or Right is a 50/50% chance of getting it correct.  Funny, eh?   

Here’s a few steps that we use to solve problems and execute a decision: 

  1. Review the current situation: Look for solutions within the problem. Get the team involved. Communication is essential.  
  2. Choose alternatives that support change: Create and define ways to solve the issue. Always have more than one in hand. Evaluate every avenue.   
  3. Pick the best one: During the assessment period, one solution typically pops out. Discuss all aspects with everyone involved. Get a discussion going and move forward.   
  4. Execute: Implement and test the solution to make sure it makes sense and that it will work. If it does not, go back to bullet one and begin anew. 

Make a decision. Get it done.


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Donavan D. Lane
CEO, Innovia Consulting

Upcoming Webinars

September 6 @ 10:00 am CT / 11 am ET- NAV Security Just Got Easier
September 7 @ 10:00 am CT / 11 am ET- Automating Tax Compliance in Microsoft Dynamics NAV
September 12 @ 10:00 am CT / 11 am ET-  Electronic Payments & Positive Pay - How Much Easier Can It Get? 
September 14 @ 10:00 am CT / 11 am ET- Drive Better Sales Results Through a Better Sales Process 
October 10-13- NAVUG Summit, Nashville, TN
Recent Blog Posts   

Are you struggling with your approval process?
by Kevin Fons

Workflow User Groups will help you streamline your approval process and make sure nothing gets missed! Microsoft Dynamics NAV Workflow User Groups is a list of users authorized to approve requests generated by business rules you define.  Read More
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2017 Mid-year sales tax changes.
by Avalara

Dealing with change is standard operating procedure for many companies: employees leave and are hired; new products are introduced and old ones phased out; there are booms, and there are busts. On top of all that, companies need to account for sales and use tax changes.  Read More


Can I afford to take MORE time away from the office?
by Tom Doran

NAVUG Summit is the annual gathering for all Microsoft Dynamics NAV users and supporters.  This event is full of great sessions to help develop leadership skills, improve NAV skills, and learn how to get more from the investment our companies have made in the tool we use to run our businesses.  Read More


Electronic payments & positive pay – How much easier can it get?
by Jenny Hollingsworth

Have you ever wondered what Dynamics NAV’s Bank Data Conversion Services is all about? Or how to setup & export electronic payments and positive pay files?  Read More

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NAV security just got easier
by Per Mogensen

If you have tried to set up security in NAV, you know that this can be a very complex and time consuming process. There is a solution and it is Easy Security! Read More

Innovia Team News

We are happy to announce Arick Armington as our new Inside Sales Representative.  Arick will be working with our Customer Engagement team to gain new prospects for Innovia Consulting.  Arick graduated from Bethel College with a Bachelor's degree emphasizing History and Business. He brings several years of sales experience to the marketing team. 


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Alan Wyne -
Director of Operations

Lori Knapp -
Senior Application Consultant
4 years  8 years      

Shiny New Gadget of the Month


Combines a powerful Bluetooth speaker with a brilliant light show. You have control over the pattern and color palette of the light show. A ThinkGeek creation and exclusive!
Quick Quiz
This Month's Question
What are the steps to export payment 
files from the payment journal?

a. Save file, post payment journal,
    collect cash
b. Export file, save file, send to
    back, collect cash
c. Suggest vendor payments,
    export payments to file, save file, post
    payment journal
d. Check weather channel,
    order Starbucks using online app,
    pick up coffee, log into NAV
e. All of the above 
Submit your answer to
A winner will be drawn from the correct responses and receive the Shiny New Gadget.
Last Month's Answer
What are the 4 signs your growing business needs to rethink sales tax?

a. New products

b. New relationships

c. New sales channels

d. New go-to-market efforts

e. All of the above

Answer: e. All of the above
Congratulations go to Rich Johnson, Industrial Packaging Corporation, who won the Shuriken Fidget Spinner- Exclusive.