Check out important blogs, team additions, upcoming events, and prizes in this months edition of our Newsletter.

Our customer conference has grown over the years into one of the largest NAV/BC user gatherings in the nation. We have consistently heard from our customers how much valuable information they get from the sessions and from talking with other customers. The number of ISVs we have attending demonstrates the value this conference brings. Our ISVs tell us that it is the best conference held by a reseller in the NAV/BC community.

In short, we are confident that it is the most useful day of NAV/BC content you can find, and we are proud of it. Current conditions make it unsafe to have the conference in-person this year. However, as we all are seeing, technology opens new doors! I have seen my 6 and 3-year-old granddaughters take to video conferencing with their friends, teachers, and us as if it was no big deal. If they can do it, we certainly can, too!

Innovia is taking its customer conference virtual. We will still have most of the sessions we had planned, and you will be able to “walk” into and out of these sessions as you wish. There will even be a virtual gathering area where you can talk with other attendees, members of the Innovia staff, and representatives from ISV companies. Using the latest technology and an experienced virtual event coordinator, we expect this to be a true conference experience, just in a new format.

We have over 165 users and 15 ISVs already registered, along with a representative from Microsoft and our keynote speaker, Dr. Steven R. Schmid. You can review all the details of this virtual event on our website. If you have questions, don’t hesitate to reach out to your account manager.

In recent months, we have all learned the value of “being there” with others even if it is on a screen. Knowing this, Innovia made the decision to work through the costs and details of planning an online conference. We hope to see all of you who have signed up for the conference attend the virtual one, and if you did not sign up already, registration is still open on our website! Sign up and invite your colleagues. While we may not be in the same room to raise a glass or sit around the table and talk, we will all be there.

Virtual Customer Conference Email Signature

Best Regards,

Alan Wyne, CEO

A Wyne Sign Bold

Alan Wyne
Business person touching colorful charts and diagrams

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Al Figueroa square
We are happy to announce Al Figueroa as one of our new Project Managers. Al has many years of NAV experience from both the customer and partner side. He is a professional Finance & Project Manager and has been working with ERP Software Implementation projects for the past 17 years, specializing in Microsoft Dynamics and previously Navision. Before entering the  Microsoft Dynamics NAV world, he held the position of Financial Controller at an international food importer and wholesale distributor as well as at a food manufacturer/distributor.  Al is currently preparing for the PMP certification with the Project Management Institute (PMI). Al is a resident of South Florida and enjoys spending his free time outdoors with his wife and baby daughter, playing tennis, mountain biking, and fishing in the Florida Keys.
Jim Augenstein 200x200
We are happy to announce Jim Augenstein has joined our Customer Engagement Team where he will be focusing on our West Coast clients. Jim joins Innovia after 10 years at Lanham Associates where he served as the Chief Product Evangelist and Partner Channel Manager. Jim has been engaged either selling or implementing business systems since 1995. After spending a few years in the U.S. Navy, he earned degrees in accounting and information systems. Starting first as an Operations Manager in consumer products companies, Jim joined a small technology firm delivering solutions based on what were then known as Solomon and Great Plains. Eventually, he learned and became a strong advocate for NAV and Business Central. He has even been known to joke that he “has NAV tattooed on his backside.”
Scott Warner 200x200

We are also happy to announce that Scott Warner has joined our Customer Engagement Team to work largely with food manufacturing and distribution customers. Scott has worked at a few manufacturing companies and at a grocery store for 6 years while finishing high school and studying elementary education in college. He found this field was not for him, so when a position at Innovia came to be an option, he jumped at the opportunity to start his career in the NAV/Business Central space. He is newly married as of last September to his wife Kristi. They have two dogs, Jack and Ivy. He enjoys playing golf and slow-pitch softball in his free time, as well as hiking and traveling.

Tony L Anniversary
Tony Lessard -
Technology Consultant
14 years
Erik Z Anniversary
Erik Zimmerman -
10 years
Traci Anniversary
Traci Bregitzer -
Application Consultant
1 year
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This Month's Question

As of the current release, which of the following IS NOT a type of telemetry sent to Applications Insights from Business Central?

  1. Authorization
  2. Report Generation
  3. Web Service Requests
  4. Customer Service Calls
Submit your answer to
A winner will be chosen from the correct responses and will receive this month's prize + a small gift basket.

Last Month's Answer

How many Full user licenses are included with the NAV Starter Pack?

  1. 3
  2. 5
  3. 1
  4. None

Answer: A
Congratulations to Mindy Nelson from Mrs. Gerry's who won the Powered USB Hub 3.0.