Check out important blogs, team additions, upcoming events, and prizes in this month's edition of the Innovia Newsletter.
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Over the past year, you have been hearing from your Innovia customer engagement specialist about the Cloud Solution Provider (CSP) program, but many of you may still be wondering what a CSP is and why it is important to you. CSP is the way Microsoft sells all cloud products. These include:

  • Microsoft 365 (previously Office 365)
  • Azure
  • Business Central and many other products

The pricing for these products and services is the same whether you purchase them directly from Microsoft or through Innovia. However, purchasing through Innovia gives you access to our licensing expertise, our easy-to-use license management portal, and our added support. On several occasions, Innovia has even been able to evaluate customers' licenses and save them significant money over the life of the product.

As of January 1, 2021, Microsoft will allow all products for Microsoft Dynamics NAV and other perpetual licenses to be purchased through CSP. This means that customers on NAV 2018 and prior will be able to add users, code units, tables, and ISVs through CSP. We anticipate that Microsoft is making this change so they can retire the CustomerSource and PartnerSource websites and move all transactions to the CSP portal. We feel that this transition could happen within the next year.

We have made it very simple for a customer to add Innovia as a CSP through Microsoft. Visit our Cloud Solution Provider page to answer a few questions and authorize Innovia as your CSP. Your monthly costs will not change on any product, but assigning Innovia as a CSP will ensure that we can continue to service all your NAV and cloud product needs. As an added benefit, Innovia will, with your permission, evaluate your current licenses and see if we can find any savings you may be missing.

If you have purchased Office 365 through a 3rd party supplier instead of directly from Microsoft or a direct CSP like Innovia, you will probably not be able to get a Business Central license. Most of the non-CSP 3rd party suppliers are not licensed for Business Central and are actually hosting your Office 365 on their own servers instead of Microsoft’s cloud. Innovia has dealt with this situation many times and can help you transition to the Microsoft cloud.

Over the next few months, you will see a renewed effort by our customer engagement team to ensure you have completed the CSP authorization. It is just another way that we continue to look ahead for our customers and ensure easy access to all the productivity tools you rely upon.  

Make Innovia Your Cloud Services Provider

If you have any questions or concerns, please contact us. We will set up a call with you and your team to address any issues and walk you through the process.


Best Regards,

Alan Wyne, CEO

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Alan Wyne
Innovia Training Workshops

Introduction to Finance in Business Central (NAV): General Setup

December 8 at 9am ET | Virtual | $195 - Per Company

The goal of this three-hour training class is to provide an overview of the general setup for Microsoft Dynamics 365 Business Central (NAV).

Register Now

Introduction to Finance in Business Central (NAV): Closing Process

December 11 at 9am ET | Virtual | $195 - Per Company

The goal of this two-and-a-half hour training workshop is to introduce you to the Closing process in Microsoft Dynamics 365 Business Central (NAV) and to provide best practices for your business.

Register Now

Manufacturing Techniques in Business Central (NAV) - 2 Day

December 15-16 at 9am ET | Virtual | $770 - Per Company

This two-day training workshop prepares users to fully utilize the manufacturing features in Microsoft Dynamics 365 Business Central (NAV).

Register Now

Customize Your Reports without a Developer

December 15 at 2pm ET | Virtual | $195 - Per Company

In this two-and-a-half-hour training workshop, you will learn how to use Microsoft Word layouts in Microsoft Dynamics 365 Business Central (NAV) to create professional-looking invoices and other reports for your business.

Register Now

Introduction to Business Central Development

December 16-18 at 9am ET | Virtual | $1,155 - Per Company

The goal of this three-day training course is to introduce you to Microsoft's new development standards for Business Central. You will leave the workshop with a fully functional extension written in AL code.

Register Now

10 Crucial Tips for Successful Sales this Holiday Season

eCommerce has soared since the onset of COVID-19, and it’s predicted to continue climbing throughout the 2020 holiday season. To take advantage of this trend while avoiding challenges like website crashes and late deliveries, retailers need a plan. But where to begin?

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Start Using Power BI with Your CRM ... Fast!

Power BI can help make sense of your CRM data by transforming it into insightful visualizations that update in real-time. Find out a great (and easy) way to get started.

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Meet the Needs of Your Customers and Improve Cash Flow with Versapay’s ChargeLogic Solutions

Discover how Versapay's ChargeLogic solutions can help you meet your customers' needs by offering fast, easy payment options that keep your cash flow going!

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Zetadocs - Giving You More Options!

The latest update to the Zetadocs Delivery and Zetadocs Capture extensions brings several powerful new features to help you manage your business documents.

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jeff pergolski anniversary
Jeff Pergolski -
Senior Technical PreSales
& Licensing Specialist
12  years
desiree gigear anniversary
Desiree Gigear -
Senior Application Consultant
4 years
lisa doran anniversary
Lisa Doran -
Senior Application Consultant
4 years
Pat Lacouture Anniversary
Pat Lacouture -
Customer Engagement
1 year
Amanda anniversary
Amanda Ejiro -
1 year
Ward Anniversary
Ward Furman -
Development Consultant
1 year
Dhruv Patel Anniversary
Dhruv Patel - Development
1 year
Bob R Anniversary
Bob Rainville - Development
1 year
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Criacr Phone Camera Lens

  • Wide Angle Lens
  • Compatible with a variety of iPhones & Android phones
  • 3 in 1 Phone Camera Lens Kit 
  • 180 fisheye lens
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  • Separate Lenses, use alone
  • More Detail...



This Month's Question

What do you put into the Microsoft Power BI template for CRM under the parameter D365_Sales_URLquery?

  1. The root URL for your CRM environment
  2. The URL to your company's online sales catalog
  3. Your email domain name
  4. The name of your sales manager
Submit your answer to
A winner will be chosen from the correct responses and will receive this month's prize + a small gift basket.

Last Month's Answer

What can Innovia Consulting customers do to increase their 10% discount on Innovia Training Workshops to a 20% discount?

  1. Ask nicely 
  2. Designate Innovia as their CSP provider
  3. Purchase 5 or more sessions
  4. Upgrade their system

Answer: B
Congratulations to Elaine Seiple from Culver Franchising System who won the Amazon Echo Dot Smart Speaker w/Alexa.